## Call or email
### National Customer Service Line
If you have a provider, or for general enquiries and feedback, contact the National Customer Service Line.
It's open from 9 am to 7 pm AEST, Monday to Friday, and closed on national public holidays.
1800 805 260
[NationalCustomerServiceLine@dewr.gov.au](mailto:NationalCustomerServiceLine@dewr.gov.au)
### Digital Services Contact Centre
If you're participating in Workforce Australia Online and self-managing, contact the Digital Services Contact Centre.
It's open from 9 am to 7 pm AEST, Monday to Friday, and closed on national public holidays.
1800 314 677
[DigitalServices@dewr.gov.au](mailto:digitalservices@dewr.gov.au)
### To make a complaint
Visit the Department of Employment and Workplace Relations website to find out how to [make a complaint about employment services.](https://www.dewr.gov.au/about-department/contact-us/complaints/making-complaint-about-employment-services)
## Help for employers and business owners
If you're an employer or business owner, contact the Employer Hotline. This service is open from 9 am to 7 pm AEST, Monday to Friday, and closed on national public holidays.
13 17 15
For more information, visit the [Workforce Australia for Business website](/businesses/).
### Speak with an interpreter
If you need help in your language, contact the [Translating and Interpreting Service](https://www.tisnational.gov.au/) (TIS National). This service is available 24 hours a day, every day of the year.
13 14 50
### National Relay Service
If you are deaf or find it hard to hear or speak on the phone, the National Relay Service can help. Visit the Access Hub website to learn more about the [National Relay Service](https://www.accesshub.gov.au/about-the-nrs).
## Other government departments
#### Centrelink (Services Australia)
If you want to apply for an income support payment like JobSeeker Payment, Youth Allowance or Parenting Payment, or have a question about your existing payment, contact [Centrelink.](https://www.servicesaustralia.gov.au/individuals/contact-us)
#### myGov
You need a myGov account to use all the features on this website. Contact [myGov](https://my.gov.au/) if you have questions about setting up or accessing your existing account.
#### Department of Home Affairs
If you live outside Australia and want to come here to work, you need the right visa. The [Australian Government Department of Home Affairs](https://www.homeaffairs.gov.au/) can give you information about:
- getting a work visa
- eligibility for temporary or permanent skilled visas
- migrating to Australia.
We can help you with using our services, including this website.
If you have a question or would like to give feedback, you can get in touch with us.
## Employer Hotline
The Employer Hotline can help answer any questions you have about employment and employment services.
We can help you with:
- advertising vacancies
- information about various employment programs and support services
- contact details for local employment services providers.
You can also contact the Employer Hotline if you would like to give feedback about your experiences with our employment services.
### **Contact details**
The Employer Hotline is open between 9.00 am and 7.00 pm (Australian Eastern Standard Time), Monday to Friday.
- phone 13 17 15 (free call from land lines)
- email nationalcustomerserviceline@dewr.gov.au
Closed on national public holidays.
Problem loading account app.
Things aren't going well... have you tried refreshing the page and are you using an up to date browser? If so, and you still see this message, please contact us and we'll help you out.